We proudly provide FREE standard international shipping on every order to United States, Canada, the European Union, the United Kingdom, Australia, and other regions.
Thank you for visiting and shopping at House Plant Paradise. The following terms and conditions constitute our Shipping Policy. 🌎🌿
Domestic Shipping Policy
Shipment Processing Time
All orders made before 2:00 PM PST are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
International Shipping Policy
We proudly provide FREE standard international shipping on every order to United States, Canada, the European Union, the United Kingdom, Australia, and other regions. We have a 1-2 day processing time.
- US: 7-12 business days
- EU: 7-10 business days
- DK: 6-10 business days
- UK: 5-10 business days
- CA: 10-15 business days
- AU: 10-14 business days
- Others: 7-20 business days
Delivery delays can occasionally occur (Especially during holiday seasons).
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours. Sometimes this email can end up in your spam folder, please check it.
Customs, Duties, and Taxes
House Plant Paradise is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
House Plant Paradise is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Green Shipping Protection
For added security, we offer green shipping protection, which provides reshipment or a refund if an item is lost, stolen, or damaged.
For information on returns, please refer to our Return & Refund Policy which provides detailed information about options and procedures for returning your order.